/* =====================================================================
   Mumcare Welfare — portal design
   Brand (from the Mumcare Foundation card): royal blue, sky blue, sunshine gold, leaf green.
   Poppins (headings) + Mulish (text).
   ===================================================================== */
:root{
  --blue:#1557c8; --blue-dark:#0b3a8f; --navy:#0a2a66; --sky:#2fa9ec; --sky-soft:#e8f4ff;
  --gold:#f5b700; --gold-soft:#fff6d6; --leaf:#3a9a4a;
  --bg:#f5f8fd; --surface:#fff; --ink:#0f2347; --muted:#5a6b86; --line:#dfe6f2;
  --warn:#c25414; --ok:#1d8048; --info:#1557c8;
  --display:"Poppins",system-ui,-apple-system,"Segoe UI",Roboto,sans-serif;
  --body:"Mulish",system-ui,-apple-system,"Segoe UI",Roboto,sans-serif;
  --r:16px; --shadow:0 1px 2px rgba(15,35,71,.06),0 12px 32px -18px rgba(15,35,71,.35);
  /* aliases used by inner pages */
  --accent:var(--blue); --accent-dark:var(--blue-dark); --tint:var(--sky-soft);
}
*{box-sizing:border-box}
[hidden]{display:none!important}
html{scroll-behavior:smooth;-webkit-text-size-adjust:100%}
body{margin:0;background:var(--bg);color:var(--ink);font-family:var(--body);font-size:16px;line-height:1.65;-webkit-font-smoothing:antialiased;overflow-x:hidden}
img,svg{max-width:100%}
a{color:inherit}
h1,h2,h3,h4{font-family:var(--display);font-weight:700;line-height:1.18;margin:0;letter-spacing:-.015em;text-wrap:balance}
h1{font-size:clamp(30px,4.6vw,52px)} h2{font-size:clamp(24px,3.2vw,36px)} h3{font-size:19px}
p{margin:0}
:focus-visible{outline:3px solid var(--gold);outline-offset:2px}
@media (prefers-reduced-motion:reduce){*{transition:none!important;animation:none!important;scroll-behavior:auto!important}}
.wrap{max-width:1200px;margin:0 auto;padding-left:max(16px,env(safe-area-inset-left,0px));padding-right:max(16px,env(safe-area-inset-right,0px))}
.narrow{max-width:880px}
.section{padding-block:64px}
.muted{color:var(--muted)} .note{font-size:13.5px;color:var(--muted)}
.eyebrow{display:inline-flex;align-items:center;gap:8px;font:700 12.5px var(--display);letter-spacing:.14em;text-transform:uppercase;color:var(--blue)}
.eyebrow::before{content:"";width:22px;height:3px;border-radius:3px;background:var(--gold)}
.mono,code{font-family:ui-monospace,"Cascadia Mono",Menlo,Consolas,monospace}
.center{text-align:center}
.sec-head{display:grid;gap:10px;max-width:720px;margin:0 auto 34px;text-align:center;justify-items:center}
.sec-head p{color:var(--muted);font-size:17px}

/* buttons */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;padding:12px 22px;border-radius:999px;border:2px solid var(--blue);background:transparent;color:var(--blue);font:600 15px var(--display);cursor:pointer;text-decoration:none;white-space:nowrap;transition:transform .15s,box-shadow .15s,background .15s}
.btn:hover{transform:translateY(-1px)}
.btn:disabled{opacity:.5;cursor:not-allowed;transform:none}
.btn-solid{background:var(--blue);color:#fff;box-shadow:0 10px 22px -12px rgba(21,87,200,.9)}
.btn-solid:hover{background:var(--blue-dark);border-color:var(--blue-dark)}
.btn-gold{background:var(--gold);border-color:var(--gold);color:#2b1d00;box-shadow:0 10px 22px -12px rgba(245,183,0,.95)}
.btn-gold:hover{background:#e6aa00}
.btn-ink{background:var(--navy);border-color:var(--navy);color:#fff}
.btn-ghost{border-color:var(--line);background:#fff;color:var(--ink)}
.btn-ghost:hover{border-color:var(--blue);color:var(--blue)}
.btn-light{border-color:rgba(255,255,255,.6);color:#fff}
.btn-light:hover{background:rgba(255,255,255,.12)}
.btn-danger{border-color:var(--warn);color:var(--warn)}
.btn-sm{padding:7px 14px;font-size:13.5px}
.btn-block{width:100%}
.btn-link{background:none;border:0;padding:0;color:var(--blue);font:600 15px var(--body);cursor:pointer;text-decoration:underline}
.inline{display:inline}

/* top bar + header */
.topbar{background:var(--navy);color:#cfdcf5;font-size:13.5px}
.topbar .wrap{display:flex;justify-content:space-between;align-items:center;gap:8px 20px;flex-wrap:wrap;padding-block:8px}
.topbar a{text-decoration:none;color:#fff}
.topbar .tb{display:flex;gap:6px 18px;flex-wrap:wrap;align-items:center}
.topbar svg{width:14px;height:14px;vertical-align:-2px;margin-right:5px;color:var(--gold)}
.topbar .tag{color:var(--gold);font-weight:700}
@media (max-width:700px){.topbar .hide-sm{display:none}.topbar .wrap{justify-content:center}}
header.site{background:rgba(255,255,255,.96);backdrop-filter:blur(10px);border-bottom:1px solid var(--line);position:sticky;top:0;z-index:40}
.nav{display:flex;align-items:center;gap:16px;min-height:78px;position:relative}
.brand{display:flex;align-items:center;gap:12px;text-decoration:none;min-width:0}
.brand img{width:54px;height:54px;flex:none;border-radius:50%;box-shadow:0 4px 14px -6px rgba(21,87,200,.6)}
.brand b{display:block;font:700 20px/1.1 var(--display);color:var(--blue);letter-spacing:-.01em}
.brand b span{color:var(--gold)}
.brand small{display:block;font-size:11.5px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--muted);margin-top:3px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.menu{display:flex;gap:2px;align-items:center;margin-left:auto}
.menu a:not(.btn){text-decoration:none;padding:9px 12px;border-radius:10px;color:var(--ink);font:500 15px var(--display);position:relative}
.menu a:not(.btn):hover{color:var(--blue)}
.menu a.on{color:var(--blue)}
.menu a.on::after{content:"";position:absolute;left:12px;right:12px;bottom:2px;height:3px;border-radius:3px;background:var(--gold)}
.menu .btn{margin-left:8px}
.burger{display:none;margin-left:auto;width:46px;height:46px;border:1px solid var(--line);border-radius:12px;background:#fff;cursor:pointer;color:var(--blue)}
.burger svg{width:22px;height:22px}
@media (max-width:1060px){
  .burger{display:grid;place-items:center}
  .menu{display:none;position:absolute;left:-16px;right:-16px;top:100%;background:#fff;border-bottom:1px solid var(--line);flex-direction:column;align-items:stretch;padding:8px 16px 18px;box-shadow:0 18px 30px -18px rgba(15,35,71,.4);max-height:calc(100vh - 120px);overflow-y:auto}
  .menu.open{display:flex}
  .menu a:not(.btn){padding:13px 6px;border-bottom:1px solid var(--line);border-radius:0}
  .menu a.on::after{display:none}
  .menu .btn{margin:10px 0 0;width:100%}
}
@media (max-width:480px){.brand img{width:44px;height:44px}.brand b{font-size:17px}.brand small{font-size:10px}.nav{min-height:68px}}

/* flash + form errors */
.flash{margin-top:18px;padding:13px 18px;border-radius:12px;font-weight:600}
.flash.ok{background:#e3f5ea;color:#11613a;border:1px solid #bfe3cd}
.flash.err{background:#fdeee6;color:#8a3a12;border:1px solid #f3c9b1}
.formerr{background:#fdeee6;color:#8a3a12;border:1px solid #f3c9b1;padding:11px 14px;border-radius:10px;font-size:14px;font-weight:600}
.field-validation-error,.text-danger{color:var(--warn);font-size:13.5px;font-weight:600}

/* waves */
.wave{display:block;width:100%;height:auto}
.wave-bottom{position:absolute;left:0;right:0;bottom:-1px;line-height:0}

/* hero */
.hero{position:relative;color:#fff;overflow:hidden;background:radial-gradient(circle at 85% 15%,rgba(47,169,236,.55),transparent 42%),radial-gradient(circle at 10% 90%,rgba(245,183,0,.18),transparent 40%),linear-gradient(135deg,#0a2a66 0%,#1557c8 60%,#1f78dc 100%)}
.hero::before{content:"";position:absolute;inset:0;background-image:radial-gradient(rgba(255,255,255,.08) 1px,transparent 1px);background-size:22px 22px;mask-image:linear-gradient(180deg,#000,transparent 85%)}
.hero .wrap{position:relative;display:grid;grid-template-columns:1.1fr .9fr;gap:40px;align-items:center;padding-block:64px 120px}
.hero .eyebrow{color:#ffd85c}.hero .eyebrow::before{background:#ffd85c}
.hero h1{margin-top:14px}
.hero h1 em{font-style:normal;color:var(--gold)}
.hero p.lead{color:#d9e6fb;font-size:18px;margin-top:18px;max-width:54ch}
.hero .ctas{display:flex;gap:12px;flex-wrap:wrap;margin-top:28px}
.hero .ticks{display:flex;gap:8px 18px;flex-wrap:wrap;margin-top:26px;font-size:14.5px;font-weight:600;color:#e4edfb}
.hero .ticks span::before{content:"✓";display:inline-grid;place-items:center;width:20px;height:20px;border-radius:50%;background:var(--gold);color:#2b1d00;font-size:12px;margin-right:7px}
.hero-art{position:relative}
.hero-art .art{width:100%;height:auto;display:block;filter:drop-shadow(0 30px 40px rgba(5,20,60,.35))}
.hero .card{position:relative;margin:-40px 0 0 auto;width:min(360px,100%);background:#fff;color:var(--ink);border-radius:18px;padding:20px;display:grid;gap:10px;box-shadow:0 30px 60px -28px rgba(5,20,60,.7)}
.hero .card b{font:700 16.5px var(--display)}
.hero .card input{background:var(--bg)}
@media (max-width:920px){.hero .wrap{grid-template-columns:1fr;padding-block:44px 100px;gap:20px}.hero-art{max-width:520px;width:100%;margin:0 auto}.hero .card{margin:-20px auto 0}}

/* trust strip overlapping the hero */
.trust{position:relative;z-index:2;margin-top:-70px;display:grid;grid-template-columns:repeat(4,1fr);gap:14px}
.trust>div{background:#fff;border-radius:16px;padding:18px;display:flex;gap:14px;align-items:center;box-shadow:var(--shadow);border:1px solid var(--line)}
.trust .ti{width:46px;height:46px;border-radius:14px;display:grid;place-items:center;flex:none;background:var(--sky-soft);color:var(--blue)}
.trust .ti svg{width:24px;height:24px}
.trust>div:nth-child(2) .ti{background:var(--gold-soft);color:#a77a00}
.trust>div:nth-child(3) .ti{background:#e6f5e9;color:var(--leaf)}
.trust b{display:block;font:700 15.5px var(--display)}
.trust span{font-size:13.5px;color:var(--muted)}
@media (max-width:960px){.trust{grid-template-columns:1fr 1fr;margin-top:-56px}}
@media (max-width:520px){.trust{grid-template-columns:1fr;gap:10px}.trust>div{padding:14px}}

/* steps */
.steps{display:grid;grid-template-columns:repeat(4,1fr);gap:18px;counter-reset:s;position:relative}
.steps::before{content:"";position:absolute;left:12%;right:12%;top:34px;border-top:2px dashed #b9cdef}
.step{position:relative;background:#fff;border:1px solid var(--line);border-radius:18px;padding:22px 20px;display:grid;gap:8px;text-align:center;justify-items:center;box-shadow:var(--shadow)}
.step .n{width:46px;height:46px;border-radius:50%;display:grid;place-items:center;background:var(--blue);color:#fff;font:700 18px var(--display);box-shadow:0 0 0 6px var(--sky-soft);margin-top:-2px}
.step:nth-child(2) .n{background:var(--sky)}.step:nth-child(3) .n{background:var(--gold);color:#2b1d00}.step:nth-child(4) .n{background:var(--leaf)}
.step b{font:700 16.5px var(--display)}
.step p{color:var(--muted);font-size:15px}
@media (max-width:960px){.steps{grid-template-columns:1fr 1fr}.steps::before{display:none}}
@media (max-width:520px){.steps{grid-template-columns:1fr}.step{text-align:left;justify-items:start;grid-template-columns:46px 1fr;column-gap:14px}.step .n{grid-row:span 2}.step p{grid-column:2}}

/* services / who we help */
.svc{display:grid;grid-template-columns:repeat(3,1fr);gap:18px}
.svc>div{background:#fff;border:1px solid var(--line);border-radius:18px;padding:24px;display:grid;gap:10px;align-content:start;transition:transform .2s,box-shadow .2s}
.svc>div:hover{transform:translateY(-4px);box-shadow:var(--shadow)}
.svc .ic{width:52px;height:52px;border-radius:16px;display:grid;place-items:center;background:linear-gradient(135deg,var(--blue),var(--sky));color:#fff}
.svc .ic svg{width:26px;height:26px}
.svc b{font:700 17px var(--display)}
.svc p{color:var(--muted);font-size:15px}
@media (max-width:900px){.svc{grid-template-columns:1fr 1fr}}
@media (max-width:560px){.svc{grid-template-columns:1fr}}
.who{display:grid;grid-template-columns:repeat(3,1fr);gap:18px}
.who>div{border-radius:20px;padding:26px;color:#fff;display:grid;gap:10px;align-content:start;min-height:200px;position:relative;overflow:hidden}
.who>div:nth-child(1){background:linear-gradient(140deg,#1557c8,#2fa9ec)}
.who>div:nth-child(2){background:linear-gradient(140deg,#0a2a66,#1557c8)}
.who>div:nth-child(3){background:linear-gradient(140deg,#d99a00,#f5b700);color:#2b1d00}
.who>div::after{content:"";position:absolute;right:-40px;bottom:-40px;width:150px;height:150px;border-radius:50%;background:rgba(255,255,255,.14)}
.who b{font:700 20px var(--display)}
.who p{opacity:.92;font-size:15px}
@media (max-width:860px){.who{grid-template-columns:1fr}.who>div{min-height:0}}

/* stats */
.stats{display:grid;grid-template-columns:repeat(4,1fr);gap:16px}
.stat{background:#fff;border:1px solid var(--line);border-radius:18px;padding:22px;box-shadow:var(--shadow)}
.stat b{display:block;font:700 30px var(--display);color:var(--blue);font-variant-numeric:tabular-nums}
.stat span{color:var(--muted);font-size:14px}
@media (max-width:860px){.stats{grid-template-columns:1fr 1fr}}

/* director band */
.director{display:grid;grid-template-columns:320px 1fr;gap:40px;align-items:center;background:#fff;border:1px solid var(--line);border-radius:26px;padding:36px;box-shadow:var(--shadow);position:relative;overflow:hidden}
.director::before{content:"";position:absolute;right:-80px;top:-80px;width:260px;height:260px;border-radius:50%;background:var(--sky-soft)}
.director>*{position:relative}
.portrait{aspect-ratio:1;border-radius:24px;background:linear-gradient(140deg,var(--navy),var(--blue) 60%,var(--sky));display:grid;place-items:center;color:#fff;position:relative;overflow:hidden}
.portrait::after{content:"";position:absolute;inset:14px;border-radius:18px;border:2px solid rgba(255,216,92,.65)}
.portrait .mono-i{font:700 92px var(--display);letter-spacing:-.04em}
.portrait small{position:absolute;bottom:26px;left:0;right:0;text-align:center;font-weight:700;letter-spacing:.12em;text-transform:uppercase;font-size:12px;color:#ffe08a}
.director blockquote{margin:0;font:500 clamp(18px,2vw,22px)/1.5 var(--display);color:var(--ink)}
.director blockquote::before{content:"“";display:block;font-size:60px;line-height:.6;color:var(--gold)}
.hl{display:grid;grid-template-columns:repeat(2,1fr);gap:12px}
.hl div{background:var(--bg);border-radius:14px;padding:12px 14px;border:1px solid var(--line)}
.hl b{display:block;font:700 18px var(--display);color:var(--blue)}
.hl span{font-size:13.5px;color:var(--muted)}
@media (max-width:860px){.director{grid-template-columns:1fr;padding:24px}.portrait{max-width:260px}}
@media (max-width:420px){.hl{grid-template-columns:1fr}}

/* family of websites */
.family{display:grid;grid-template-columns:repeat(3,1fr);gap:16px}
.family a{background:#fff;border:1px solid var(--line);border-radius:18px;padding:20px;text-decoration:none;display:grid;gap:4px;transition:border-color .2s,transform .2s}
.family a:hover{border-color:var(--blue);transform:translateY(-3px)}
.family b{font:700 16px var(--display);color:var(--blue)}
.family span{font-size:14.5px;color:var(--muted)}
@media (max-width:760px){.family{grid-template-columns:1fr}}

/* CTA band */
.cta{border-radius:26px;padding:42px;background:radial-gradient(circle at 90% 10%,rgba(245,183,0,.35),transparent 40%),linear-gradient(120deg,var(--navy),var(--blue));color:#fff;display:flex;justify-content:space-between;align-items:center;gap:20px;flex-wrap:wrap}
.cta p{color:#d9e6fb;margin-top:8px}
@media (max-width:600px){.cta{padding:28px 22px}}

/* page head (inner pages) */
.pagehead{position:relative;color:#fff;background-color:#0a2a66;background-image:linear-gradient(110deg,rgba(10,42,102,.96) 0%,rgba(13,58,140,.88) 50%,rgba(21,87,200,.55) 100%),var(--img,url("https://images.pexels.com/photos/4401167/pexels-photo-4401167.jpeg?auto=compress&cs=tinysrgb&w=1600"));background-size:cover;background-position:center;padding-block:54px 90px;overflow:hidden}
.pagehead .wrap{position:relative;z-index:1}
.pagehead h1{font-size:clamp(26px,3.8vw,40px)}
.pagehead p{margin-top:8px;color:#d9e6fb;max-width:64ch}
.pagehead a{color:#fff}
.pagehead .note,.pagehead .note a{color:#bcd2f5}
.pagehead .badge{box-shadow:0 0 0 2px rgba(255,255,255,.5)}
.phead-row{display:flex;justify-content:space-between;align-items:center;gap:12px;flex-wrap:wrap}
body.admin .pagehead{background:linear-gradient(120deg,#0b1f45,#163a7a);padding-block:30px 66px}

/* panels + layout */
.panel{background:#fff;border:1px solid var(--line);border-radius:18px;padding:24px;display:grid;gap:16px;grid-template-columns:minmax(0,1fr);box-shadow:var(--shadow)}
@media (max-width:520px){.panel{padding:18px}}
.panel h3{font:700 17.5px var(--display)}
.layout{display:grid;grid-template-columns:minmax(0,1fr) 350px;gap:24px;padding-block:28px 64px;align-items:start;position:relative;z-index:2}
.pagehead+.layout{margin-top:-40px;padding-top:0}
.layout>*{min-width:0}
@media (max-width:980px){.layout{grid-template-columns:minmax(0,1fr)}}
.stack{display:grid;gap:20px;grid-template-columns:minmax(0,1fr)}
.lift{margin-top:-40px;position:relative;z-index:2}
.g2{display:grid;grid-template-columns:1fr 1fr;gap:14px}.g3{display:grid;grid-template-columns:repeat(3,1fr);gap:14px}
@media (max-width:640px){.g2,.g3{grid-template-columns:1fr}}

/* forms */
label.f,.f{display:grid;gap:6px;font-size:14px;font-weight:700;color:var(--ink)}
input,select,textarea{font:15px var(--body);color:var(--ink);background:#fff;border:1.5px solid #cfd9ea;border-radius:12px;padding:11px 13px;width:100%;transition:border-color .15s,box-shadow .15s}
input:focus,select:focus,textarea:focus{outline:none;border-color:var(--blue);box-shadow:0 0 0 4px rgba(21,87,200,.14)}
textarea{resize:vertical;min-height:110px}
input[type=checkbox]{width:18px;height:18px;accent-color:var(--blue);flex:none;margin-top:2px}
input[type=file]{padding:9px;background:#fff}
.check{display:flex;gap:10px;align-items:flex-start;font-size:14.5px;font-weight:500}
.drop{border:2px dashed #b9cdef;border-radius:14px;padding:18px;background:var(--sky-soft);display:grid;gap:8px}
.file{font-size:14px;padding:8px 12px;border:1px solid var(--line);border-radius:10px;background:#fff;overflow-wrap:anywhere}
.file a{color:var(--blue);font-weight:700;text-decoration:none}

/* auth pages */
.authband{height:220px;background-color:#0a2a66;background-image:linear-gradient(110deg,rgba(10,42,102,.94),rgba(21,87,200,.6)),url("https://images.pexels.com/photos/3750210/pexels-photo-3750210.jpeg?auto=compress&cs=tinysrgb&w=1600");background-size:cover;background-position:center}
.auth{margin:-160px auto 0;padding-bottom:64px;position:relative;z-index:2}
.auth .panel{padding:30px;box-shadow:0 30px 60px -30px rgba(10,42,102,.55)}
.auth .panel h1{font-size:30px}
@media (max-width:520px){.auth .panel{padding:22px}}

/* status badges */
.badge{display:inline-flex;font-size:12px;font-weight:800;padding:5px 11px;border-radius:999px;white-space:nowrap;background:var(--sky-soft);color:var(--blue)}
.st-pending{background:#eef0f3;color:#5b6472}.st-received{background:#e6efff;color:#1557c8}.st-review{background:#fff3d6;color:#8a6200}
.st-contacted{background:#f3e8ff;color:#6b2fa6}.st-awaited{background:#ffe9d9;color:#a34a0b}.st-resolved{background:#e3f5ea;color:var(--ok)}.st-closed{background:#e6e9ee;color:#3e4756}

/* tables */
.tbl{overflow-x:auto;background:#fff;border:1px solid var(--line);border-radius:16px;box-shadow:var(--shadow)}
table.t{border-collapse:collapse;width:100%;min-width:760px;font-size:14.5px}
table.t th{text-align:left;font:700 11.5px var(--display);letter-spacing:.08em;text-transform:uppercase;color:var(--muted);background:#f3f6fb;padding:12px 14px;border-bottom:1px solid var(--line);white-space:nowrap}
table.t td{padding:12px 14px;border-bottom:1px solid var(--line);vertical-align:top}
table.t tr:last-child td{border-bottom:0}
table.t tbody tr:hover td{background:#f9fbff}
table.t a{color:var(--blue);font-weight:700;text-decoration:none}
.r{text-align:right;font-variant-numeric:tabular-nums}

/* complaint cards */
.cards{display:grid;gap:12px}
.ccard{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:12px;align-items:center;background:#fff;border:1px solid var(--line);border-left:4px solid var(--blue);border-radius:14px;padding:16px 18px;text-decoration:none;transition:box-shadow .2s,transform .2s}
.ccard:hover{box-shadow:var(--shadow);transform:translateY(-2px)}
.empty{background:#fff;border:2px dashed #c7d5ee;border-radius:18px;padding:40px 18px;text-align:center;display:grid;gap:12px;justify-items:center}
.empty b{font:700 19px var(--display)}

/* details, timeline, progress */
.dl{display:grid;grid-template-columns:150px minmax(0,1fr);gap:9px 14px;font-size:14.5px;margin:0}
.dl dt{color:var(--muted)}.dl dd{margin:0;overflow-wrap:anywhere;font-weight:600}
@media (max-width:520px){.dl{grid-template-columns:1fr!important;gap:2px}.dl dd{margin-bottom:8px}}
.timeline{display:grid}
.tl{display:grid;grid-template-columns:16px 1fr;gap:14px;padding-bottom:16px;position:relative}
.tl::before{content:"";position:absolute;left:7px;top:18px;bottom:0;width:2px;background:var(--line)}
.tl:last-child::before{display:none}
.tl i{width:16px;height:16px;border-radius:50%;background:var(--blue);margin-top:4px;z-index:1;box-shadow:0 0 0 4px var(--sky-soft)}
.tl small{color:var(--muted);display:block}
.pipe{display:grid;grid-template-columns:repeat(6,1fr);gap:6px;counter-reset:p}
.pipe span{counter-increment:p;font-size:12px;text-align:center;padding:10px 4px;border-radius:10px;background:#eef2f8;color:var(--muted);font-weight:700;line-height:1.3}
.pipe span::before{content:counter(p);display:block;font:700 15px var(--display);margin-bottom:2px}
.pipe span.done{background:var(--blue);color:#fff}.pipe span.now{background:var(--gold);color:#2b1d00}
@media (max-width:640px){.pipe{grid-template-columns:repeat(3,1fr)}}

/* chat */
.chat{max-height:440px;overflow-y:auto;display:grid;gap:10px;padding:14px;align-content:start;background:var(--bg);border-radius:14px;border:1px solid var(--line)}
.msg{max-width:80%;background:#fff;border:1px solid var(--line);border-radius:14px 14px 14px 4px;padding:10px 13px;justify-self:start}
.msg.mine{background:var(--blue);border-color:var(--blue);color:#fff;border-radius:14px 14px 4px 14px;justify-self:end}
.msg.mine small{color:#cfe0ff}
.msg b{font-size:13px}.msg p{white-space:pre-wrap;overflow-wrap:anywhere;font-size:15px}.msg small{color:var(--muted);font-size:12px}
.chatform{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:10px;align-items:end}
.chatform textarea{min-height:56px}
.chatwrap{display:grid;gap:12px}
@media (max-width:480px){.chatform{grid-template-columns:1fr}.msg{max-width:92%}}

/* admin tiles + filters */
.tiles{display:grid;grid-template-columns:repeat(4,1fr);gap:14px}
.tile{background:#fff;border:1px solid var(--line);border-top:4px solid var(--blue);border-radius:16px;padding:16px 18px;text-decoration:none;box-shadow:var(--shadow);transition:transform .2s}
.tile:hover{transform:translateY(-2px)}
.tile b{display:block;font:700 28px var(--display);font-variant-numeric:tabular-nums}
.tile span{color:var(--muted);font-size:13.5px}
@media (max-width:860px){.tiles{grid-template-columns:1fr 1fr}}
.filters{display:flex;gap:10px;flex-wrap:wrap;margin-bottom:16px;background:#fff;border:1px solid var(--line);border-radius:16px;padding:14px;box-shadow:var(--shadow)}
.filters input{flex:1 1 240px;width:auto}.filters select{width:auto;flex:1 1 170px}
.pager{display:flex;gap:6px;justify-content:center;margin-top:16px;flex-wrap:wrap}

/* receipt */
.receipt{background:#fff;border:1px solid var(--line);border-radius:18px;padding:32px;max-width:740px;margin:28px auto;display:grid;gap:16px;box-shadow:var(--shadow);border-top:6px solid var(--blue)}
@media (max-width:520px){.receipt{padding:20px;margin:16px}}
@media print{header.site,.topbar,footer.site,.noprint,.flash,.wa{display:none!important}body{background:#fff}.receipt{border:0;margin:0;box-shadow:none}}

/* about page */
.split{display:grid;grid-template-columns:1.1fr .9fr;gap:40px;align-items:start}
.split>*{min-width:0}
@media (max-width:900px){.split{grid-template-columns:1fr}}
.prose{display:grid;gap:14px;font-size:16.5px;color:#2b3c5a}
.prose h2{margin-top:10px;color:var(--ink)}
.prose h3{margin-top:6px;color:var(--blue)}
.years{display:grid;gap:0;position:relative}
.yr{display:grid;grid-template-columns:86px 1fr;gap:16px;padding-bottom:22px;position:relative}
.yr::before{content:"";position:absolute;left:96px;top:10px;bottom:0;width:2px;background:var(--line)}
.yr:last-child::before{display:none}
.yr b{font:700 17px var(--display);color:var(--blue);text-align:right}
.yr div{position:relative;padding-left:18px}
.yr div::before{content:"";position:absolute;left:-1px;top:8px;width:12px;height:12px;border-radius:50%;background:var(--gold);box-shadow:0 0 0 4px var(--gold-soft)}
.yr strong{display:block;font:700 16px var(--display)}
.yr span{color:var(--muted);font-size:15px}
@media (max-width:480px){.yr{grid-template-columns:60px 1fr;gap:10px}.yr::before{left:66px}.yr b{font-size:15px}}
.contact-cards{display:grid;gap:12px}
.cc{display:grid;grid-template-columns:48px 1fr;gap:14px;align-items:center;background:#fff;border:1px solid var(--line);border-radius:16px;padding:14px 16px;text-decoration:none}
.cc .ic{width:48px;height:48px;border-radius:50%;background:var(--blue);color:#fff;display:grid;place-items:center}
.cc .ic svg{width:22px;height:22px}
.cc small{display:block;color:var(--muted);font-size:12px;font-weight:800;letter-spacing:.08em;text-transform:uppercase}
.cc b{font:600 16px var(--display);overflow-wrap:anywhere}
.map{border-radius:18px;overflow:hidden;border:1px solid var(--line);min-height:260px;background:var(--sky-soft)}
.map iframe{width:100%;height:100%;min-height:260px;border:0;display:block}

/* footer */
footer.site{position:relative;background:var(--navy);color:#c8d6f0;padding-block:0 22px;margin-top:8px}
footer .ftop{line-height:0;background:var(--bg)}
footer .fg{display:grid;grid-template-columns:1.4fr 1fr 1fr 1.2fr;gap:28px;padding-top:30px}
@media (max-width:900px){footer .fg{grid-template-columns:1fr 1fr}footer .fg>div:first-child{grid-column:1/-1}}
@media (max-width:520px){footer .fg{grid-template-columns:1fr}}
footer h5{margin:0 0 12px;color:#fff;font:700 13px var(--display);letter-spacing:.12em;text-transform:uppercase}
footer a{display:block;color:#c8d6f0;text-decoration:none;padding:3px 0}
footer a:hover{color:#fff}
footer .fbrand{display:flex;gap:12px;align-items:center;margin-bottom:12px}
footer .fbrand img{width:58px;height:58px;border-radius:50%;background:#fff}
footer .fbrand b{font:700 20px var(--display);color:#fff;display:block}
footer .tagline{font:italic 600 17px var(--display);color:var(--gold);margin-top:10px}
footer .copy{border-top:1px solid rgba(255,255,255,.14);margin-top:30px;padding-top:16px;display:flex;justify-content:space-between;gap:10px;flex-wrap:wrap;font-size:13px}

/* WhatsApp / call button */
.wa{position:fixed;right:max(18px,env(safe-area-inset-right,0px));bottom:calc(18px + env(safe-area-inset-bottom,0px));z-index:39;width:56px;height:56px;border-radius:50%;background:#25d366;display:grid;place-items:center;box-shadow:0 10px 26px rgba(0,0,0,.25)}
.wa svg{width:30px;height:30px}


/* ===== photos ===== */
.ph{position:relative;overflow:hidden;background:linear-gradient(135deg,#1557c8,#2fa9ec)}
.ph img{width:100%;height:100%;object-fit:cover;display:block;transition:transform .6s}
.bgimg{position:absolute;inset:0;width:100%;height:100%;object-fit:cover;z-index:0}
.hero.photo{background:#0a2a66}
.hero.photo .bgimg{opacity:.38}
.hero.photo::before{background:linear-gradient(100deg,rgba(10,42,102,.97) 0%,rgba(10,42,102,.85) 45%,rgba(21,87,200,.35) 100%);background-size:auto;mask-image:none;z-index:0}
.hero.photo .wrap{z-index:1}
.hero-photo{position:relative;padding:10px 0 0}
.hero-photo .main{border-radius:26px;aspect-ratio:4/4.3;box-shadow:0 40px 70px -30px rgba(0,0,0,.7);border:6px solid rgba(255,255,255,.14)}
.chip{position:absolute;background:#fff;color:var(--ink);border-radius:16px;padding:12px 14px;display:flex;gap:10px;align-items:center;box-shadow:0 20px 40px -18px rgba(0,0,0,.55);font-size:13px;line-height:1.35;max-width:250px;animation:float 6s ease-in-out infinite}
.chip b{display:block;font:700 14.5px var(--display)}
.chip .ci{width:38px;height:38px;border-radius:12px;display:grid;place-items:center;flex:none;font:700 18px var(--display)}
.chip.c1{left:-26px;top:34px}.chip.c1 .ci{background:#e3f5ea;color:var(--ok)}
.chip.c2{right:-18px;top:46%;animation-delay:-3s}.chip.c2 .ci{background:var(--gold-soft);color:#a77a00}
@keyframes float{50%{transform:translateY(-8px)}}
.hero-photo .card{position:absolute;left:24px;right:24px;bottom:-34px;margin:0;width:auto}
@media (max-width:920px){.hero-photo{max-width:480px;margin:0 auto 40px}.chip.c1{left:-6px}.chip.c2{right:-6px}}
@media (max-width:480px){.chip{max-width:200px;padding:9px 11px}.chip .ci{width:32px;height:32px}.hero-photo .card{position:relative;left:auto;right:auto;bottom:auto;margin:-50px 12px 0}.hero-photo{margin-bottom:0}}

.imgsplit{display:grid;grid-template-columns:1fr 1fr;gap:44px;align-items:center}
.imgsplit>*{min-width:0}
.imgsplit .pics{position:relative;padding:0 30px 40px 0}
.imgsplit .pics .a{border-radius:24px;aspect-ratio:4/3.1;box-shadow:var(--shadow)}
.imgsplit .pics .b{position:absolute;right:0;bottom:0;width:46%;aspect-ratio:1;border-radius:20px;border:6px solid var(--bg);box-shadow:var(--shadow)}
.imgsplit .pics .badge-x{position:absolute;left:-14px;bottom:56px;background:var(--gold);color:#2b1d00;border-radius:16px;padding:14px 18px;font:700 15px/1.25 var(--display);box-shadow:0 14px 30px -14px rgba(0,0,0,.5)}
.imgsplit .pics .badge-x b{display:block;font-size:30px}
.imgsplit .txt{display:grid;gap:16px}
.imgsplit .txt p{color:var(--muted);font-size:16.5px}
.checks{list-style:none;margin:0;padding:0;display:grid;gap:10px}
.checks li{display:grid;grid-template-columns:26px 1fr;gap:10px;font-weight:600}
.checks li::before{content:"✓";width:24px;height:24px;border-radius:50%;background:var(--sky-soft);color:var(--blue);display:grid;place-items:center;font-size:13px;font-weight:800}
@media (max-width:900px){.imgsplit{grid-template-columns:1fr;gap:28px}.imgsplit .pics{padding:0 20px 30px 0}}

.step.pic{padding:0;overflow:hidden;text-align:left;justify-items:stretch}
.step.pic .ph{aspect-ratio:16/10}
.step.pic .ph img{transition:transform .6s}
.step.pic:hover .ph img{transform:scale(1.05)}
.step.pic .n{position:absolute;top:14px;left:14px;margin:0;box-shadow:0 0 0 5px rgba(255,255,255,.75)}
.step.pic .bd{padding:18px 20px 22px;display:grid;gap:6px}
.steps.pics::before{display:none}
@media (max-width:520px){.step.pic{display:block}.step.pic .bd p{grid-column:auto}}

.svcwrap{display:grid;grid-template-columns:.8fr 1.2fr;gap:24px;align-items:stretch}
.svcwrap .side{border-radius:24px;min-height:420px;position:relative;color:#fff;display:flex;align-items:flex-end}
.svcwrap .side::after{content:"";position:absolute;inset:0;background:linear-gradient(180deg,rgba(10,42,102,.05) 30%,rgba(10,42,102,.92))}
.svcwrap .side .tx{position:relative;z-index:1;padding:26px;display:grid;gap:10px}
.svcwrap .side h3{font-size:24px}
.svcwrap .svc{grid-template-columns:1fr 1fr}
@media (max-width:960px){.svcwrap{grid-template-columns:1fr}.svcwrap .side{min-height:300px}}
@media (max-width:560px){.svcwrap .svc{grid-template-columns:1fr}}

.who.pic>div{min-height:320px;justify-content:end;align-content:end;background:#0a2a66}
.who.pic>div .bgimg{transition:transform .6s}
.who.pic>div:hover .bgimg{transform:scale(1.05)}
.who.pic>div::before{content:"";position:absolute;inset:0;z-index:0;background:linear-gradient(180deg,rgba(10,42,102,.1) 20%,rgba(10,42,102,.95) 100%)}
.who.pic>div:nth-child(3)::before{background:linear-gradient(180deg,rgba(80,55,0,.05) 20%,rgba(120,85,0,.95) 100%)}
.who.pic>div:nth-child(3){color:#fff}
.who.pic>div::after{display:none}
.who.pic>div>*:not(.bgimg){position:relative;z-index:1}
.who .tag2{justify-self:start;background:var(--gold);color:#2b1d00;font:700 12px var(--display);padding:4px 10px;border-radius:999px;letter-spacing:.04em}

.gallery{display:grid;grid-template-columns:1.4fr 1fr 1fr;grid-template-rows:220px 220px;gap:14px}
.gallery .ph{border-radius:20px}
.gallery .ph:first-child{grid-row:span 2}
.gallery .ph:hover img{transform:scale(1.06)}
.gallery .cap{position:absolute;left:12px;bottom:12px;background:rgba(10,42,102,.82);color:#fff;font:600 13px var(--display);padding:6px 12px;border-radius:999px;backdrop-filter:blur(4px)}
@media (max-width:760px){.gallery{grid-template-columns:1fr 1fr;grid-template-rows:200px 160px 160px}.gallery .ph:first-child{grid-column:span 2;grid-row:auto}}

.family.pic a{padding:0;overflow:hidden}
.family.pic .ph{aspect-ratio:16/9}
.family.pic .bd{padding:16px 18px 18px;display:grid;gap:4px}
.family.pic a:hover img{transform:scale(1.05)}

.cta.photo{position:relative;overflow:hidden;background:#0a2a66}
.cta.photo .bgimg{opacity:.45}
.cta.photo::before{content:"";position:absolute;inset:0;background:linear-gradient(100deg,rgba(10,42,102,.97) 20%,rgba(21,87,200,.55));z-index:0}
.cta.photo>*:not(.bgimg){position:relative;z-index:1}

.director .portrait.photo{background:#0a2a66}
.director .portrait.photo .bgimg{opacity:.45}
.director .portrait.photo .mono-i,.director .portrait.photo small{position:relative;z-index:1}
.director .portrait.photo small{position:absolute}
.director .portrait.photo::before{content:"";position:absolute;inset:0;background:linear-gradient(160deg,rgba(10,42,102,.5),rgba(21,87,200,.75));z-index:0}
.director .portrait.photo::after{z-index:1}
@media (max-width:520px){.imgsplit .pics .badge-x{left:10px;bottom:40px;padding:10px 14px}.imgsplit .pics .badge-x b{font-size:24px}}


/* ===== hero v3 ===== */
.hero2{position:relative;color:#fff;background:#0a2a66;overflow:hidden;isolation:isolate}
.hero2>.bgimg{z-index:-2;object-position:center 60%;transform:scale(1.04);animation:kb 24s ease-in-out infinite alternate}
@keyframes kb{to{transform:scale(1.12) translateX(-1.5%)}}
.hero2::before{content:"";position:absolute;inset:0;z-index:-1;background:
  radial-gradient(ellipse at 78% 40%,rgba(47,169,236,.25),transparent 55%),
  linear-gradient(100deg,rgba(6,22,58,.97) 0%,rgba(8,32,84,.9) 38%,rgba(10,42,102,.55) 70%,rgba(10,42,102,.35) 100%),
  linear-gradient(0deg,rgba(6,22,58,.7),transparent 40%)}
.route{position:absolute;inset:0;width:100%;height:100%;z-index:-1;pointer-events:none}
.h2grid{display:grid;grid-template-columns:1.02fr .98fr;gap:40px;align-items:center;padding-block:70px 150px}
.h2text{display:grid;gap:22px;align-content:center}
.pill{justify-self:start;display:inline-flex;align-items:center;gap:10px;padding:6px 16px 6px 6px;border-radius:999px;background:rgba(255,255,255,.1);border:1px solid rgba(255,255,255,.22);backdrop-filter:blur(8px);font:600 13.5px var(--display);color:#e8f0ff}
.pill img{border-radius:50%;background:#fff}
.hero2 h1{font-size:clamp(36px,5.6vw,68px);line-height:1.06;letter-spacing:-.025em}
.hero2 .hl{color:var(--gold);position:relative;white-space:nowrap}
.hero2 .hl svg{position:absolute;left:0;right:0;bottom:-14px;width:100%;height:16px}
@media (max-width:560px){.hero2 .hl{white-space:normal}.hero2 .hl svg{display:none}}
.hero2 .lead{font-size:18.5px;color:#d5e3fa;max-width:54ch}
.btn-lg{padding:15px 28px;font-size:16px}
.btn-glass{background:rgba(255,255,255,.1);border-color:rgba(255,255,255,.35);color:#fff;backdrop-filter:blur(8px)}
.btn-glass:hover{background:rgba(255,255,255,.18)}
.hero2 .ctas{display:flex;gap:12px;flex-wrap:wrap}
.glassbar{display:grid;grid-template-columns:repeat(3,1fr);border-radius:18px;background:rgba(255,255,255,.08);border:1px solid rgba(255,255,255,.16);backdrop-filter:blur(10px);max-width:560px}
.glassbar div{padding:14px 16px;display:grid}
.glassbar div+div{border-left:1px solid rgba(255,255,255,.16)}
.glassbar b{font:700 26px var(--display);color:#fff}
.glassbar span{font-size:13px;color:#c3d4f2;line-height:1.35}
@media (max-width:480px){.glassbar b{font-size:21px}.glassbar div{padding:12px 10px}.glassbar span{font-size:12px}}

.collage{position:relative;height:540px}
.collage .ph{position:absolute;border-radius:26px;box-shadow:0 40px 70px -30px rgba(0,0,0,.75);border:5px solid rgba(255,255,255,.9)}
.collage .p1{right:0;top:0;width:68%;height:78%;transform:rotate(2deg)}
.collage .p2{left:2%;top:10%;width:40%;height:40%;transform:rotate(-5deg);z-index:1}
.collage .p3{left:12%;bottom:0;width:36%;height:34%;transform:rotate(3deg);z-index:1}
.seal{position:absolute;left:38%;top:-10px;width:118px;height:118px;border-radius:50%;background:var(--gold);display:grid;place-items:center;z-index:3;box-shadow:0 14px 30px -12px rgba(0,0,0,.6)}
.seal svg{position:absolute;inset:0;animation:spin 18s linear infinite}
.seal img{border-radius:50%;background:#fff}
@keyframes spin{to{transform:rotate(360deg)}}
.case{position:absolute;right:4%;bottom:-6px;width:min(330px,72%);z-index:4;background:rgba(255,255,255,.97);color:var(--ink);border-radius:20px;padding:16px 18px;display:grid;gap:10px;box-shadow:0 30px 60px -24px rgba(0,0,0,.7)}
.case-h{display:flex;align-items:center;gap:8px;font-size:12.5px;font-weight:700;flex-wrap:wrap}
.case-h .dot{width:9px;height:9px;border-radius:50%;background:#22c55e;box-shadow:0 0 0 0 rgba(34,197,94,.6);animation:pulse 1.8s infinite}
@keyframes pulse{70%{box-shadow:0 0 0 8px rgba(34,197,94,0)}}
.case-h .badge{margin-left:auto;font-size:11px}
.case-b b{display:block;font:700 16px var(--display)}
.case-b span{font-size:13px;color:var(--muted)}
.case-steps{display:grid;grid-template-columns:repeat(6,1fr);gap:5px}
.case-steps i{height:7px;border-radius:9px;background:#e3e9f4}
.case-steps i.d{background:var(--blue)}
.case-steps i.n{background:var(--gold);animation:blink 1.6s ease-in-out infinite}
@keyframes blink{50%{opacity:.45}}
.case-f{display:flex;justify-content:space-between;align-items:baseline;border-top:1px dashed var(--line);padding-top:9px;font-size:13px;color:var(--muted)}
.case-f b{font:700 20px var(--display);color:var(--ok)}
.chip2{position:absolute;left:-4%;top:56%;z-index:4;display:flex;gap:10px;align-items:center;background:#fff;color:var(--ink);border-radius:16px;padding:10px 14px;box-shadow:0 20px 40px -18px rgba(0,0,0,.6);animation:float 6s ease-in-out infinite}
.chip2>span{width:34px;height:34px;border-radius:50%;display:grid;place-items:center;background:#e3f5ea;color:var(--ok);font-weight:800}
.chip2 b{display:block;font:700 14px var(--display)}.chip2 small{color:var(--muted);font-size:12px}
@media (max-width:1000px){.h2grid{grid-template-columns:1fr;padding-block:48px 140px;gap:48px}.collage{height:480px;max-width:600px;width:100%;margin:0 auto}}
@media (max-width:560px){.collage{height:400px}.collage .p1{width:78%;height:70%}.collage .p2{width:46%;height:36%;top:16%}.collage .p3{display:none}.seal{width:92px;height:92px;left:auto;right:58%;top:-18px}.seal img{width:44px;height:44px}.case{right:0;width:86%}.chip2{left:0;top:auto;bottom:150px}.h2grid{padding-block:36px 130px}}

.trackbar{position:relative;z-index:3;margin-top:-96px;display:grid;grid-template-columns:auto minmax(0,1fr) minmax(0,1fr) auto;gap:12px;align-items:center;background:#fff;border-radius:20px;padding:16px;box-shadow:0 30px 60px -30px rgba(10,42,102,.55);border:1px solid var(--line)}
.tb-t{display:flex;gap:12px;align-items:center;padding-right:8px}
.tb-t .ico{width:46px;height:46px;border-radius:14px;background:var(--sky-soft);color:var(--blue);display:grid;place-items:center}
.tb-t .ico svg{width:22px;height:22px}
.tb-t b{display:block;font:700 15.5px var(--display)}.tb-t span{font-size:13px;color:var(--muted)}
.trackbar input{background:var(--bg)}
.trackbar .btn{padding-block:13px}
@media (max-width:900px){.trackbar{grid-template-columns:1fr 1fr}.tb-t{grid-column:1/-1}.trackbar .btn{grid-column:1/-1}}
@media (max-width:520px){.trackbar{grid-template-columns:1fr;margin-top:-90px}}
.airlines{display:flex;align-items:center;gap:18px;margin-top:22px;overflow:hidden}
.airlines .lbl{flex:none;font:700 12.5px var(--display);letter-spacing:.1em;text-transform:uppercase;color:var(--muted)}
.marq{overflow:hidden;flex:1;mask-image:linear-gradient(90deg,transparent,#000 8%,#000 92%,transparent)}
.marq .track{display:flex;gap:12px;width:max-content;animation:marq 40s linear infinite}
.marq span{white-space:nowrap;font:600 14.5px var(--display);color:var(--navy);background:#fff;border:1px solid var(--line);padding:7px 16px;border-radius:999px}
@keyframes marq{to{transform:translateX(-50%)}}
@media (max-width:700px){.airlines{flex-direction:column;align-items:stretch;gap:10px}.airlines .lbl{text-align:center}}
.trust.flat{margin-top:26px}
.marq{min-width:0;max-width:100%}.airlines{min-width:0;max-width:100%}
@media (max-width:560px){.chip2{bottom:auto;top:30%;left:auto;right:0}}


/* ===== grievance form ===== */
.gform .panel h3{display:flex;align-items:center;gap:10px;font-size:19px}
.sn{width:30px;height:30px;border-radius:50%;background:var(--blue);color:#fff;display:inline-grid;place-items:center;font:700 14px var(--display);flex:none}
.req{color:#c0392b;font-style:normal}
.formnote{background:var(--gold-soft);border:1px solid #f1dd9c;color:#5c4500;border-radius:14px;padding:13px 16px;font-size:14.5px}
.full{grid-column:1/-1}
@media (max-width:640px){.full{grid-column:auto}}
ul.choices{list-style:none;margin:0;padding:0;display:grid;gap:8px}
ul.choices li{display:flex;gap:10px;align-items:flex-start;border:1.5px solid var(--line);border-radius:12px;padding:10px 12px;background:#fff;cursor:pointer}
ul.choices li:has(input:checked){border-color:var(--blue);background:var(--sky-soft)}
ul.choices input{margin-top:3px;width:18px;height:18px;accent-color:var(--blue);flex:none}
ul.choices label{font-weight:500;font-size:14.5px;cursor:pointer}
.yesno{display:flex;gap:10px;flex-wrap:wrap;margin-top:4px}
.yesno input{width:18px;height:18px;accent-color:var(--blue);vertical-align:-3px;margin-right:6px}
.yesno label{display:inline-flex;align-items:center;border:1.5px solid var(--line);border-radius:999px;padding:7px 16px;font-weight:600;cursor:pointer;background:#fff;margin-right:8px}
.decl{background:var(--bg);border:1px solid var(--line);border-radius:12px;padding:12px 14px}
.gv{display:grid;gap:8px}
.gv+.gv{border-top:1px dashed var(--line);padding-top:12px}
.gv h4{margin:0;font:700 13px var(--display);letter-spacing:.08em;text-transform:uppercase;color:var(--blue)}
.gv .dl{grid-template-columns:150px minmax(0,1fr)}


/* ===== leadership ===== */
.leaders{display:grid;grid-template-columns:1fr 1fr;gap:22px}
.leader{background:#fff;border:1px solid var(--line);border-radius:24px;overflow:hidden;display:grid;grid-template-columns:42% 1fr;box-shadow:var(--shadow);text-decoration:none;transition:transform .25s}
.leader:hover{transform:translateY(-4px)}
.leader .ph{min-height:260px;background:#0a2a66}
.leader .ph img{object-position:center 20%}
.leader .bd{padding:24px;display:grid;gap:8px;align-content:center}
.leader .role{font:700 12px var(--display);letter-spacing:.1em;text-transform:uppercase;color:var(--blue)}
.leader b{font:700 24px var(--display);color:var(--ink)}
.leader span:not(.role),.leader p{color:var(--muted);font-size:15px}
.leader .btn{justify-self:start;margin-top:6px}
@media (max-width:900px){.leaders{grid-template-columns:1fr}}
@media (max-width:520px){.leader{grid-template-columns:1fr}.leader .ph{aspect-ratio:4/4.2;min-height:0}}
.portrait.real{background:#0a2a66;aspect-ratio:4/5}
.portrait.real img{width:100%;height:100%;object-fit:cover;position:absolute;inset:0}
.portrait.real::after{z-index:1}
.portrait.real small{z-index:2;background:rgba(10,42,102,.8);left:20%;right:20%;padding:6px 0;border-radius:999px;bottom:22px}
.skills{display:flex;gap:8px;flex-wrap:wrap}
.skills span{background:var(--sky-soft);color:var(--blue);border-radius:999px;padding:6px 14px;font:600 13.5px var(--display)}
.gform label.f{display:flex;flex-wrap:wrap;align-items:baseline;gap:2px 6px}
.gform label.f>input,.gform label.f>select,.gform label.f>textarea{flex:1 1 100%;margin-top:4px}
.gform label.f .note{font-weight:500}
.yesno{position:relative}
.yesno input{position:absolute;opacity:0;width:1px;height:1px}
.yesno input+label{min-width:84px;justify-content:center}
.yesno input:checked+label{border-color:var(--blue);background:var(--sky-soft);color:var(--blue)}
.yesno input:focus-visible+label{outline:3px solid var(--gold);outline-offset:2px}
.decl .req{margin-left:2px}
@media (min-width:981px){.stickyside{position:sticky;top:100px}}


/* ===== FAQs ===== */
.faqs{display:grid;gap:12px}
.faq{background:#fff;border:1px solid var(--line);border-radius:16px;box-shadow:var(--shadow);overflow:hidden;transition:border-color .2s}
.faq[open]{border-color:#b9cdef}
.faq summary{list-style:none;display:grid;grid-template-columns:auto 1fr auto;gap:14px;align-items:center;padding:16px 18px;cursor:pointer}
.faq summary::-webkit-details-marker{display:none}
.faq .qn{min-width:34px;text-align:center;font:700 13px var(--display);color:var(--blue);background:var(--sky-soft);border-radius:10px;padding:6px 9px}
.faq .qt{font:600 16.5px/1.35 var(--display);color:var(--ink)}
.faq summary i{width:30px;height:30px;border-radius:50%;background:var(--bg);position:relative;flex:none;transition:transform .25s,background .2s}
.faq summary i::before,.faq summary i::after{content:"";position:absolute;left:50%;top:50%;width:12px;height:2px;background:var(--blue);transform:translate(-50%,-50%)}
.faq summary i::after{transform:translate(-50%,-50%) rotate(90deg);transition:transform .25s}
.faq[open] summary i{background:var(--blue)}
.faq[open] summary i::before,.faq[open] summary i::after{background:#fff}
.faq[open] summary i::after{transform:translate(-50%,-50%) rotate(0)}
.faq .ans{padding:0 18px 18px 62px;color:#33445f;font-size:15.5px;display:grid;gap:10px}
.faq .ans ul{margin:0;padding-left:20px;display:grid;gap:4px}
.faq .ans a{color:var(--blue);font-weight:700}
@media (max-width:520px){.faq .ans{padding:0 16px 16px}.faq summary{padding:14px}.faq .qt{font-size:15.5px}}
.faqsearch{position:relative}
.faqsearch svg{position:absolute;left:16px;top:50%;width:20px;height:20px;transform:translateY(-50%);color:var(--muted)}
.faqsearch input{padding-left:46px;height:52px;border-radius:14px;background:#fff;box-shadow:var(--shadow)}
.disclaimer{background:var(--gold-soft);border:1px solid #f1dd9c;border-radius:16px;padding:18px 20px;display:grid;gap:6px;color:#5c4500;font-size:14.5px}
.disclaimer b{font:700 15px var(--display)}
.qlinks{display:grid;gap:2px;max-height:420px;overflow:auto}
.qlinks a{font-size:14px;color:var(--muted);text-decoration:none;padding:6px 8px;border-radius:8px}
.qlinks a:hover{background:var(--sky-soft);color:var(--blue)}
.faqhome{display:grid;grid-template-columns:.8fr 1.2fr;gap:40px;align-items:start}
@media (max-width:900px){.faqhome{grid-template-columns:1fr;gap:24px}}
@media (max-width:900px){.faqside{display:none}}


/* ===== Membership ===== */
.plans{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px}
.plan{display:grid;gap:6px;align-content:start;border:1.5px solid var(--line);border-radius:16px;padding:18px;background:#fff;cursor:pointer;text-decoration:none;color:inherit;transition:border-color .2s,box-shadow .2s,transform .2s}
.plan:hover{border-color:#b9cdef}
.plan:has(input:checked){border:2px solid var(--blue);background:var(--sky-soft);box-shadow:var(--shadow)}
.plan .ptop{display:flex;align-items:center;gap:8px;font:700 17px var(--display);color:var(--navy)}
.plan .ptop input{width:18px;height:18px;accent-color:var(--blue);margin:0}
.plan .amt{font:800 28px var(--display);color:var(--blue)}
.plan .pbl{font-size:14.5px;color:#33445f}
.plans.home .plan{padding:24px;box-shadow:var(--shadow)}
.plans.home .plan:hover{transform:translateY(-4px)}
.plans.home .plan:nth-child(2){border-color:var(--gold);box-shadow:0 18px 40px -18px rgba(245,183,0,.6)}
.plans.home .btn{justify-self:start;margin-top:6px}
.summary{background:var(--bg);border:1px solid var(--line);border-radius:14px;padding:14px 18px;display:grid;gap:6px;font-size:15px}
.summary>div{display:flex;justify-content:space-between;gap:12px}
.summary .tot{border-top:1px solid var(--line);padding-top:10px;margin-top:4px;font:700 18px var(--display);color:var(--navy)}
@media (max-width:760px){.plans{grid-template-columns:1fr}}
.topbar small{font-size:11px;opacity:.8}
/* ===== Conciliation ===== */
.cfeat{display:grid;grid-template-columns:1fr 1fr;gap:16px}
@media (max-width:760px){.cfeat{grid-template-columns:1fr}}
.cfeat h3{display:flex;align-items:center;gap:10px}
.cfeat .ci{width:30px;height:30px;border-radius:50%;display:inline-grid;place-items:center;font:800 15px var(--display);flex:none}
.cfeat .ci.ok{background:#e3f5ea;color:var(--ok)}.cfeat .ci.no{background:#fdeee6;color:#a34a0b}
.cons{list-style:none;margin:0;padding:0;display:grid;gap:10px}
.cons li{display:grid;grid-template-columns:26px 1fr;gap:10px;font-weight:600}
.cons li::before{content:"!";width:24px;height:24px;border-radius:50%;background:#fdeee6;color:#a34a0b;display:grid;place-items:center;font-size:13px;font-weight:800}